Privacy Policy

Our full privacy policy is here: https://www.arrowexim.com/rankwala-privacy

Facebook and Instagram

If you choose to connect your shop's Facebook Page and Instagram business account, Rankwala receives from Meta: your Page's name, ID and picture, your Instagram business account's ID, username and picture, and an access token that lets Rankwala publish posts for you.

We use this only to:

• publish the posts you create, Boost, or switch on as a weekly auto-post;
• show you the likes, comments, shares and views on those posts in your Rankwala report.

We do not read your personal profile, friends, messages or other pages, we do not post anything you have not asked for, and we never sell or share this data. The access token is stored encrypted on our servers and is never shown in the app or website.

Deleting your data

To remove Facebook and Instagram data: open Rankwala → Facebook & Instagram → Disconnect. This deletes the stored Page and Instagram details and token at once. You can also remove Rankwala in Facebook → Settings → Business integrations.

To delete everything: open Rankwala → My account → Delete account. Your shop, reports, posts history and connections are deleted permanently. Or email sales@arrowexim.com and we will delete it within 7 days.